FAQ

 International orders are welcome! 

Please make sure that you provide your phone number in case customs or your post office needs to contact you.

 We generally ship First Class USPS unless your package weighs over 4 lbs.  

We recommend however to ship Priority International for packages with a value over $150.  The tracking and security is better with this service.  If you wish to add insurance to your order shipping we will need to ship your order via Priority International Mail. Please contact us for a quote or to find out more about shipping internationally.

Please note that First Class International shipping does not include tracking once the package leaves the US only information on whether the package has been delivered or not. 

If you'd like to discuss customs information please send us a message with your order and we will happily accommodate. The amount to which the package can potentially insured can only be as much as the declared value of the package.

Once the package leaves the US we can take no responsibility for whatever issue may arise with customs in your country.  If you are concerned about customs costs please contact me or research what those charges may be.  You, as the customer, will be responsible for those charges.

Generally speaking we ship through the United States Postal Service using their various shipping services. At checkout you will have the ability to choose which tier of service suits you.

If you need to ship using another carrier please feel free to send a message.

After checkout you will receive an email with your order information and the tracking information for the order.

This link can be used to track your packages, both domestic and international.  

TRACKING

Yes, absolutely! We hope that you are thrilled with your purchase. But, if you are not you may return any item in an unused and unaltered condition within 30 days of shipping and you will be refunded the purchase price.

Polished vintage jewelry and clothing that has been laundered will not be accepted for return. 

Custom items and items that have been altered to your specifications are not generally returnable (unless they are in some way unsatisfactory).  Please ask when ordering about the returnability or exchangeability of an item if you have doubts.  

We will ask that you pay shipping fees for the return and if what you purchase happens to ship to you free you will be charged a restocking fee equal to the cost of shipping the item to you.